Building Confidence, Enabling Success


How device reliability shapes SEND student outcomes in secondary schools.
Every week, secondary school teachers spend an extra 2 hours and 20 minutes each troubleshooting technology problems specifically for SEND students. When devices fail, half of teachers say that SEND students are affected more severely than their mainstream peers – experiencing anxiety, losing confidence and developing patterns of technology avoidance that limit future learning.

Is unreliable technology undermining the very accommodations designed to help your SEND students succeed?

This new research, based on a survey of 800 secondary school teachers, reveals a crisis hiding in plain sight. For the 1.7 million pupils receiving SEND support in England, technology isn't just a learning tool, it's often their primary way of accessing the curriculum. When it fails, the impact goes far beyond a frozen screen.

What you'll discover inside this report:
  • Why SEND students are affected more severely than their peers when technology fails
  • How device failures trigger anxiety and create lasting technology avoidance
  • The hidden teacher workload created by unreliable classroom devices
  • What 3 in 5 teachers prioritise over cost when choosing technology for SEND provision
This isn't just another education technology survey. It's evidence that device reliability has become an educational equity issue – determining whether 1 in 5 pupils can access the accommodations designed to help them succeed. For SENCOs, school leaders, and IT decision-makers, this report provides the data to make the case for technology that actually works.

Download your free copy and discover why, for SEND students, technology only works when it always works.

Download your free copy of the report for free today!

Download the report for free

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